Cyberpower, Please Stop: 95C 9800X3D Pre-Built Gaming PC Review
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Date: 2025-02-09
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Comments and reviews: 20
GGigabiteM
Cyberpower selling PCs with grossly inadequate cooling is an understatement. At least you got a 240mm AIO with your CPU, one of my customers bought a CyberPower PC with an i7-12700 and it came with a DeepCool Theta 31 PWM. This is a 92mm blow down aluminum cooler with a core the circumference just barely bigger than a quarter. He called me out for a service call because his PC kept shutting down or crashing in games. No kidding, the CPU was running over TJMax at 212-220F in a game and on the desktop it was in the 150-160F range.
The BIOS version was also friggin ancient, it was so old that the motherboard vendor didn't even have that version on their site.
I upgraded it to a 240mm AIO (which is the largest that would fit in the case) and it kept it at tolerable temperatures in the 150-160F range under heavy load, but it was giving all it could with the fans and the pump at full tilt. It really needs a 360mm AIO, but that wouldn't fit in the case.
Rather asinine that a 12700 that is supposed to have a 65W TDP needs such a monster cooler. Thanks Intel for lying about your power design.
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Cyberpower selling PCs with grossly inadequate cooling is an understatement. At least you got a 240mm AIO with your CPU, one of my customers bought a CyberPower PC with an i7-12700 and it came with a DeepCool Theta 31 PWM. This is a 92mm blow down aluminum cooler with a core the circumference just barely bigger than a quarter. He called me out for a service call because his PC kept shutting down or crashing in games. No kidding, the CPU was running over TJMax at 212-220F in a game and on the desktop it was in the 150-160F range.
The BIOS version was also friggin ancient, it was so old that the motherboard vendor didn't even have that version on their site.
I upgraded it to a 240mm AIO (which is the largest that would fit in the case) and it kept it at tolerable temperatures in the 150-160F range under heavy load, but it was giving all it could with the fans and the pump at full tilt. It really needs a 360mm AIO, but that wouldn't fit in the case.
Rather asinine that a 12700 that is supposed to have a 65W TDP needs such a monster cooler. Thanks Intel for lying about your power design.
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tyler3201
I’ve never really understood why case manufacturers continue to make these same style cases. Also don’t understand why people continue putting the CPU radiator at the top of the case, sucking in hot case air through the radiator. I have a 120mm rad and I have it on the back of the case getting mostly fresh air besides what’s spit out by the power supply. Three fans in front sucking in and two on top blowing hot air out. Why don’t we manufacture cases that take this idea. Enough room for 360mm rads at both back and front and top fans sucking the hot air out. GPU risers so the GPU can be vertical, fans flush with the side panel that has perforations to get fresh air. I get people want to see the beautiful tech inside and standard cases still work but if I’m looking for extra cooling without breaking the bank using custom loops, I can’t really find good cases that support bottom-up air flow or what I described. Let me know if you know if such cases because I want one.
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I’ve never really understood why case manufacturers continue to make these same style cases. Also don’t understand why people continue putting the CPU radiator at the top of the case, sucking in hot case air through the radiator. I have a 120mm rad and I have it on the back of the case getting mostly fresh air besides what’s spit out by the power supply. Three fans in front sucking in and two on top blowing hot air out. Why don’t we manufacture cases that take this idea. Enough room for 360mm rads at both back and front and top fans sucking the hot air out. GPU risers so the GPU can be vertical, fans flush with the side panel that has perforations to get fresh air. I get people want to see the beautiful tech inside and standard cases still work but if I’m looking for extra cooling without breaking the bank using custom loops, I can’t really find good cases that support bottom-up air flow or what I described. Let me know if you know if such cases because I want one.
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fmaz1952
By refusing to reseat the cpu block and checking if the thermal solution was good, we don't know if this was a fluke; especially given the weirdness with the cable around one of the screw.
You conclude saying you hope Cyberpower will have a better thermal solution, but in all fairness, you never tested it. Maybe it was appropriate but badly installed.
So as a consumer, I have no idea if this prebuild is good but with a poor QC, or if the cooler is actually bad and should be avoided.
Every manufacturer will have a certain % of products with defect. This review gives me no indication if the overal machine is good or if you received a lemon, in which case you could have tested cyberpower customer service if you really did not want to reseat the cooler to find out.
The conclusion of this review is not very helpful. I hope to see a quick follow up video to clarify if the CPU cooler is good or not.
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By refusing to reseat the cpu block and checking if the thermal solution was good, we don't know if this was a fluke; especially given the weirdness with the cable around one of the screw.
You conclude saying you hope Cyberpower will have a better thermal solution, but in all fairness, you never tested it. Maybe it was appropriate but badly installed.
So as a consumer, I have no idea if this prebuild is good but with a poor QC, or if the cooler is actually bad and should be avoided.
Every manufacturer will have a certain % of products with defect. This review gives me no indication if the overal machine is good or if you received a lemon, in which case you could have tested cyberpower customer service if you really did not want to reseat the cooler to find out.
The conclusion of this review is not very helpful. I hope to see a quick follow up video to clarify if the CPU cooler is good or not.
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DragoMorke
I would have liked a test of the cpu (temps and all) after re-applying thermal paste and installing the AIO to your best ability.
For buyers not knowing any tech stuff such an issue is bad, but if you just don't want the hassle of a whole build but are OK with re-applying the CPU cooler this seems like might might be a good choice.
The unit you got might just have been bad luck and the next might have had the CPU cooler installed properly. If the AIO itself is sufficient - something we don't know out of your review - then it might be ok.
I do agree though that it Cyberpower might need to put more focus and care in thermals in general.
Maybe that is just not something on their radar both when choosing available configurations as well as when building the individual units.
Update: did not notice GN did test the thermals again. So Cyberpower should just not have offered such a combination.
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I would have liked a test of the cpu (temps and all) after re-applying thermal paste and installing the AIO to your best ability.
For buyers not knowing any tech stuff such an issue is bad, but if you just don't want the hassle of a whole build but are OK with re-applying the CPU cooler this seems like might might be a good choice.
The unit you got might just have been bad luck and the next might have had the CPU cooler installed properly. If the AIO itself is sufficient - something we don't know out of your review - then it might be ok.
I do agree though that it Cyberpower might need to put more focus and care in thermals in general.
Maybe that is just not something on their radar both when choosing available configurations as well as when building the individual units.
Update: did not notice GN did test the thermals again. So Cyberpower should just not have offered such a combination.
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m8x425
heyo, I just finished repairing a CyberpowerPC that was bought from Best Buy back in early 2022. The configuration came with a simple ASRock B550M-C board, a R7 3700x with a 120mm AIO cooler, an ASRock Challenger RX 6700xt, a really cheap Apevia 800w PSU, and a Generic case with Tempered Glass. The Apevia PSU was completely blown and it did not register with my PSU tester. I replaced it with an EVGA GT 750w unit that I had on hand
After I replaced the PSU, I checked the thermals and they were okay for the most part. The GPU hotspot temps would hit the upper 80's, but the 3700x remained within a normal range.
Aside from the ultra low end motherboard and Power Supply, the PC was pretty good, IMO.
I did add more RAM to this PC and the customer said their Framerate drops significantly improved.
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heyo, I just finished repairing a CyberpowerPC that was bought from Best Buy back in early 2022. The configuration came with a simple ASRock B550M-C board, a R7 3700x with a 120mm AIO cooler, an ASRock Challenger RX 6700xt, a really cheap Apevia 800w PSU, and a Generic case with Tempered Glass. The Apevia PSU was completely blown and it did not register with my PSU tester. I replaced it with an EVGA GT 750w unit that I had on hand
After I replaced the PSU, I checked the thermals and they were okay for the most part. The GPU hotspot temps would hit the upper 80's, but the 3700x remained within a normal range.
Aside from the ultra low end motherboard and Power Supply, the PC was pretty good, IMO.
I did add more RAM to this PC and the customer said their Framerate drops significantly improved.
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naomy1701
im always a bit puzzled when i see ITX motherboards in fullsize towers... or a top of the line CPU with a 240 AIO instead of a 360... honestly, the first point i can somewhat overlook as its purely esthetically impairing the vuild, but the small AIO is just simply a no go... vool ur darn CPUs in an appropriate manner, top of the line cpus dont deserve to get throttled by undersized AIOs (and the customer dont deserve to get noise poluted by a 240 even if it could possibly keep up with the CPU at 100% fanspeed) its litteraly a few dollars to fix (or rather avoid) such things, and all in all its such small things that keep Cyberpower from being praised and recommended to friends and family by happy customers... correct that and we are peachy. i promise, its litterally that simple
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im always a bit puzzled when i see ITX motherboards in fullsize towers... or a top of the line CPU with a 240 AIO instead of a 360... honestly, the first point i can somewhat overlook as its purely esthetically impairing the vuild, but the small AIO is just simply a no go... vool ur darn CPUs in an appropriate manner, top of the line cpus dont deserve to get throttled by undersized AIOs (and the customer dont deserve to get noise poluted by a 240 even if it could possibly keep up with the CPU at 100% fanspeed) its litteraly a few dollars to fix (or rather avoid) such things, and all in all its such small things that keep Cyberpower from being praised and recommended to friends and family by happy customers... correct that and we are peachy. i promise, its litterally that simple
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talonsaurn5764
Have never had more incompetent customer support than with Cyberpower, ordered a decently strong custom made system a couple years back, worked okay for about a month then started rebooting under load, since i paid for the premium warranty, I diagnosed the problem as very likely a PSU issue, but since I had the warranty I sent the whole system in case it was a mobo thing, they returned it, replacing the cpu.. same issues, sent it back, reiterating the likely culprit, this time they replaced everything BUT the psu, again same issues.. finally as my warranty was closing out the third time they apparently actually tested the bloody thing by running it rather than replace random parts and yep, PSU issues, replaced that and now the machine is solid..
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Have never had more incompetent customer support than with Cyberpower, ordered a decently strong custom made system a couple years back, worked okay for about a month then started rebooting under load, since i paid for the premium warranty, I diagnosed the problem as very likely a PSU issue, but since I had the warranty I sent the whole system in case it was a mobo thing, they returned it, replacing the cpu.. same issues, sent it back, reiterating the likely culprit, this time they replaced everything BUT the psu, again same issues.. finally as my warranty was closing out the third time they apparently actually tested the bloody thing by running it rather than replace random parts and yep, PSU issues, replaced that and now the machine is solid..
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CC-bn2ws
Cyberpower was my 2nd pc, in the early 00s. I thank them, they got me interested in building my own as it came and It wouldn't power on. Calling for support didn't help a whole lot either. The connector for the power and reset buttons weren't connected, and after a while I figured that out, seeing the inside of the system, eventually doing a few upgrades, before making my own system for the 3rd.
My first system was a dell, used much of my graduation money for it in 99. Had a huge monitor with it and alter lansing speakers for several computers after. Monitor is in my garage still, curious if it will still work if I get it cleaned out.
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Cyberpower was my 2nd pc, in the early 00s. I thank them, they got me interested in building my own as it came and It wouldn't power on. Calling for support didn't help a whole lot either. The connector for the power and reset buttons weren't connected, and after a while I figured that out, seeing the inside of the system, eventually doing a few upgrades, before making my own system for the 3rd.
My first system was a dell, used much of my graduation money for it in 99. Had a huge monitor with it and alter lansing speakers for several computers after. Monitor is in my garage still, curious if it will still work if I get it cleaned out.
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player1_fanatic
I'm disappointed that testing did not include benchmarks after repasting the same cooler with some cheaper paste, just to see if the cause of bed thermals was bad assemble, or badly chosen cooler itself. Knowing why was the system bad is as much important as if it worked out of the box or not. After all, if someone already bought it, and had similar problems, it would give them very important information you missed providing. And it is more glaring after commenting on that older system that had recommendation if cooler is changed. For this system, it is completely unclear if the cooler was inadequate, or was improperly assembled.
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I'm disappointed that testing did not include benchmarks after repasting the same cooler with some cheaper paste, just to see if the cause of bed thermals was bad assemble, or badly chosen cooler itself. Knowing why was the system bad is as much important as if it worked out of the box or not. After all, if someone already bought it, and had similar problems, it would give them very important information you missed providing. And it is more glaring after commenting on that older system that had recommendation if cooler is changed. For this system, it is completely unclear if the cooler was inadequate, or was improperly assembled.
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ClearlyMental
THANK YOU FOR REVIEWING THIS I BOUGHT A SIMILAR ONE FROM THEM THRU BBY AND AFTER LESS THAN A MONTH SENT IT BACK...LOL Between the burning smell, the stuttering noises from the 360mm liquid cooler, and the absolutely atrocious zip-tie cable work in the back, I was not in the mood to deal with all of that. Plus, it was overheating and struggling while playing games even with nothing other than Discord and Chrome running.
Am I upset I have to deal with scalpers, bots, and my gpu order getting cancelled bc of a Paper Launch all while trying to gather parts for my new build Yeah but is it better than this crap hell F YEAH
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THANK YOU FOR REVIEWING THIS I BOUGHT A SIMILAR ONE FROM THEM THRU BBY AND AFTER LESS THAN A MONTH SENT IT BACK...LOL Between the burning smell, the stuttering noises from the 360mm liquid cooler, and the absolutely atrocious zip-tie cable work in the back, I was not in the mood to deal with all of that. Plus, it was overheating and struggling while playing games even with nothing other than Discord and Chrome running.
Am I upset I have to deal with scalpers, bots, and my gpu order getting cancelled bc of a Paper Launch all while trying to gather parts for my new build Yeah but is it better than this crap hell F YEAH
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McLongSausage
I have a crazy unjustified Banksy theory. I was watching a thing hears ago about thr most wanted people that escaped and there was a African American gentleman who's last name was Banks, he gained a reputation in Prison as a very fantastic artist and one day through some mix up he basically walked out of holding and disappeared. This happened just a few years before Banksy started appearing if I remember correctly. I have no evidence, its just a fun nonsense theory, just a last name of a guy who wouldnt want to be found, whos a artist, that's similar to some mysterious artists alias.
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I have a crazy unjustified Banksy theory. I was watching a thing hears ago about thr most wanted people that escaped and there was a African American gentleman who's last name was Banks, he gained a reputation in Prison as a very fantastic artist and one day through some mix up he basically walked out of holding and disappeared. This happened just a few years before Banksy started appearing if I remember correctly. I have no evidence, its just a fun nonsense theory, just a last name of a guy who wouldnt want to be found, whos a artist, that's similar to some mysterious artists alias.
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ahayesm
The fans look like they're just some super cheap argb fans you can buy a 5pack for $15 that look nice at a distance but just don't move air. Same with the AIO, picked it out for looks before functionality. If Cyberpower ditched whoever made the fans and ditched bitspower's AIO and bought Thermalright's cheap aio and their cheap bling fans the build would be in a better state. Honestly this sort of screams don't by cyberpower because they either aren't testing out components before using them or they just don't care if said components suck.
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The fans look like they're just some super cheap argb fans you can buy a 5pack for $15 that look nice at a distance but just don't move air. Same with the AIO, picked it out for looks before functionality. If Cyberpower ditched whoever made the fans and ditched bitspower's AIO and bought Thermalright's cheap aio and their cheap bling fans the build would be in a better state. Honestly this sort of screams don't by cyberpower because they either aren't testing out components before using them or they just don't care if said components suck.
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kellersales
You had several images of the Cooler master I70. I absolutely love this cooler. Not sur e if you all have reviewed it in the past, but I have used on multiple machines. I haved used it on anything from i5-12400kf and below and it does an outstanding job.
As for Cyberpower, it seems like they do not use the same quality controls that even smaller companies use when it comes to cooling. Either they do not know how or they do not care. I hope for the former but it is hard to know unless you work on the inside of the company.
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You had several images of the Cooler master I70. I absolutely love this cooler. Not sur e if you all have reviewed it in the past, but I have used on multiple machines. I haved used it on anything from i5-12400kf and below and it does an outstanding job.
As for Cyberpower, it seems like they do not use the same quality controls that even smaller companies use when it comes to cooling. Either they do not know how or they do not care. I hope for the former but it is hard to know unless you work on the inside of the company.
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AcesHigh19840417
Running any benchmark on my 9800X3D gets it to 70 odd degrees, however, when shaders compile on TLOU1 it cranks it all the way to 95 degrees. It doesn't seem to throttle as the clock speed remains at 5.21Ghz, I can monitor the reading on my DeepCool Mystique 360mm AIO cooler while it compiles shaders. This is the only time I've seen it run this hot...just to add I'm also using a Thermal Grizzly graphene kryosheet with the cooler. GamersNexus, is this something I should be worried about Thanks for the great content!
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Running any benchmark on my 9800X3D gets it to 70 odd degrees, however, when shaders compile on TLOU1 it cranks it all the way to 95 degrees. It doesn't seem to throttle as the clock speed remains at 5.21Ghz, I can monitor the reading on my DeepCool Mystique 360mm AIO cooler while it compiles shaders. This is the only time I've seen it run this hot...just to add I'm also using a Thermal Grizzly graphene kryosheet with the cooler. GamersNexus, is this something I should be worried about Thanks for the great content!
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DSteuber0352
Have a friend with this system, but with a 4080 Super. Had him put a -20 undervolt on it with Curve Optimizer and it bumped the same 90C temps in Cinebench R23 down to 70C-ish, same clocks. Knocked the wattage down from 140W to 118W roughly per HWMonitor. Fan curves were all set on Standard in the BIOS. All is well now, but that being said, yeah - most with a Pre-Built aren't going to want to play with that voodoo nor should they.
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Have a friend with this system, but with a 4080 Super. Had him put a -20 undervolt on it with Curve Optimizer and it bumped the same 90C temps in Cinebench R23 down to 70C-ish, same clocks. Knocked the wattage down from 140W to 118W roughly per HWMonitor. Fan curves were all set on Standard in the BIOS. All is well now, but that being said, yeah - most with a Pre-Built aren't going to want to play with that voodoo nor should they.
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sokarash
A question for the community: isn't the CPU a bit much for the GPU I'm looking to build a new PC with a GPU of the same range (looking for 9070XT or 5070TI, 4070 TI Super is my fallback). I don't play many eSports titles, but looking for better looking games at 1440p. Wouldn't a 9700X be enough Plus is currently much cheaper, at least in germany. Its about half of what the 9800X3D is for and I have doubts that extra would benefit me.
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A question for the community: isn't the CPU a bit much for the GPU I'm looking to build a new PC with a GPU of the same range (looking for 9070XT or 5070TI, 4070 TI Super is my fallback). I don't play many eSports titles, but looking for better looking games at 1440p. Wouldn't a 9700X be enough Plus is currently much cheaper, at least in germany. Its about half of what the 9800X3D is for and I have doubts that extra would benefit me.
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johnqsak
feeling like too much on the twist tie, it comes out of the box on the cables. Looks like they forgot it. Does it suck on a system of this price, or any for that matter Yes it does. Does it make it operate any less efficient no. Will Steve continue to Harp on it, until the joke is far beyond dead Yes. Just mention it once and move on. I'm sure there's much more to complain about on a Cyberpower system than just a lowly twist tie.
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feeling like too much on the twist tie, it comes out of the box on the cables. Looks like they forgot it. Does it suck on a system of this price, or any for that matter Yes it does. Does it make it operate any less efficient no. Will Steve continue to Harp on it, until the joke is far beyond dead Yes. Just mention it once and move on. I'm sure there's much more to complain about on a Cyberpower system than just a lowly twist tie.
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Chuckiele
The biggest problem with cyberpower is that even if you buy another PC in 6 months and it's completely flawless, you still couldn't recommend it because you don't know if you've just been lucky and their QC is still completely nonexistent. Their track record is just so bad that you'd need a way larger sample size to really be able to make a recommendation and I'm not expecting you to buy 100 machines xD
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The biggest problem with cyberpower is that even if you buy another PC in 6 months and it's completely flawless, you still couldn't recommend it because you don't know if you've just been lucky and their QC is still completely nonexistent. Their track record is just so bad that you'd need a way larger sample size to really be able to make a recommendation and I'm not expecting you to buy 100 machines xD
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davidlynch9469
Lol that's what I do. I buy a system with the mobo cpu gpu mem I want with the cheapest cooler and storage they have. I then buy the cpu and gpu water blocks and the storage I want and do my custom loop and new fresh install of windows on my ssd. For some reason they always like to way overcharge on storage. I'll then format the drive they sent with the pc and use it as a second.
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Lol that's what I do. I buy a system with the mobo cpu gpu mem I want with the cheapest cooler and storage they have. I then buy the cpu and gpu water blocks and the storage I want and do my custom loop and new fresh install of windows on my ssd. For some reason they always like to way overcharge on storage. I'll then format the drive they sent with the pc and use it as a second.
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dearestdennis
Would have liked to have seen the results of the thermal performance after doing a re-paste and a proper clamp down. If it was fine, then viewers would know at least that the cooling solution hardware is acceptable, but HOW it was put together wasn’t. I’d rather be able to better optimize something for free, than to buy a whole prebuilt knowing my CPU Aio is a dud from the get.
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Would have liked to have seen the results of the thermal performance after doing a re-paste and a proper clamp down. If it was fine, then viewers would know at least that the cooling solution hardware is acceptable, but HOW it was put together wasn’t. I’d rather be able to better optimize something for free, than to buy a whole prebuilt knowing my CPU Aio is a dud from the get.
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