HW News - USA Sues Adobe & Bans DeepCool, AMD Targeted by Cybercrime, ASUS MicroSD Statement
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Date: 2024-06-23
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Comments and reviews: 20
Neog2
Adobe man oh man where do i start. For years i refused to be apart of the subscription bandwagon with them. I liked just buying the software on disc outright and using it till i decided a newer version at some point had features I wanted. Ended up getting a subscription at one point because I needed to do something immediately and needed their software. Figure I would just buy the True Single Month option even though it was considerably more expensive than the annual monthly term. With services I'm only going to be utilizing for a few days. Usually Ill sign up pay for the month and then cancel it like the next day. Almost ever reputable company is ok with this process. You pay outright for a single month and you have access to the end of that period you paid for.
Well well well. Adobe even after paying for a Single month when you cancel it several of the key features would be disabled immediately upon cancellation, and other features would last until the expiration date. Of course the feature I needed were part of the key features that were disabled immediately. Took that one on the chin.
Later on quite sometime later I was collaborating on a personal project with someone and again we needed to use some Adobe products. I again did the Single month option not the yearly monthly option. I paid for my account, and I also paid for the other persons account as they would need access to the same apps I used and figured i would do the right and legal thing and get two license subscriptions. I set my calendar to cancel two days before the end of the period to avoid the issue from the past. I also sent text and email to the other party to remember to cancel.
Well I canceled mine, and they forgot to cancel theirs, and as I have tons and tons of transactions that auto charge on that card I didn't figure out that I was still being charged for about 13 months. NO BIGGY my, and our fault CHARGE IT TO THE GAME. The issue is though it took us forever to figure out what the charge where from 13 months later. We had forgotten all about that 1 month we used the program. Not a single invoice sent to their email over them 13 months beyond the initial purchase (figured that out later). As the person used a secondary email for the Adobe account during the collab because they had their own personal adobe account and I was paying for it and we didn't want to intermingle the two. They didn't have access to the cloud app that I was using on their personal main adobe account which is why they used the secondary email to setup the account for the 1 month of usage we needed. Adobe support was no help over the phone because they have no way to look up an account by name or credit card thats being charged to cancel an account. (Now I understand phishing, and scammers so i get this measure at first or even second level of customer support) 13 months later the person originally couldn't even remember the email that was used. We found the email sometime later on one of their old phones. But to not have a secure way to figure out what email is associated with a card that's being charged as a higher tier customer service method seems like an oversight.
The predatory practice of not receiving any type of emails after they lock you in is just nuts to me. Radio silence as long as the customer is paying.
As soon as I canceled my card the next attempted charge they received no less than 5 emails haha. I didn't even care about the 13 months of being charged on a account that hadn't been logged into since that first month. Again Our Fault. I was just perplexed that there was no way for a person to legitimately have someone at the company find out what account a card was being charged from, and to cancel said charges. Moral of the story if your CC just happens to get stolen and is used to purchase Subs to adobe your only recourse will be to cancel the cards as Adobe wont help at all. (Bank couldn't stop the transaction because it was considered approved or something, they could credit back but they would have to do that each month going forward. I opted to just get a new card.)
(Also the There is no way ADOBE doesn't have the Metrics and Analysis to see an account has been vacant for 3, 6, 9, 12 months. You would think on a monthly tier service A reputable decent company would send at least ONE email over that time asking if you still needed access to said services since no logins have been detected in over a year) But no MONEY is the game and nothing else matters when you are the defacto Standard. I bet you they have a Metric that Shows how many vacant accounts they are still receiving money from like Big Retail companies have when it comes to unused Gift cards.
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Adobe man oh man where do i start. For years i refused to be apart of the subscription bandwagon with them. I liked just buying the software on disc outright and using it till i decided a newer version at some point had features I wanted. Ended up getting a subscription at one point because I needed to do something immediately and needed their software. Figure I would just buy the True Single Month option even though it was considerably more expensive than the annual monthly term. With services I'm only going to be utilizing for a few days. Usually Ill sign up pay for the month and then cancel it like the next day. Almost ever reputable company is ok with this process. You pay outright for a single month and you have access to the end of that period you paid for.
Well well well. Adobe even after paying for a Single month when you cancel it several of the key features would be disabled immediately upon cancellation, and other features would last until the expiration date. Of course the feature I needed were part of the key features that were disabled immediately. Took that one on the chin.
Later on quite sometime later I was collaborating on a personal project with someone and again we needed to use some Adobe products. I again did the Single month option not the yearly monthly option. I paid for my account, and I also paid for the other persons account as they would need access to the same apps I used and figured i would do the right and legal thing and get two license subscriptions. I set my calendar to cancel two days before the end of the period to avoid the issue from the past. I also sent text and email to the other party to remember to cancel.
Well I canceled mine, and they forgot to cancel theirs, and as I have tons and tons of transactions that auto charge on that card I didn't figure out that I was still being charged for about 13 months. NO BIGGY my, and our fault CHARGE IT TO THE GAME. The issue is though it took us forever to figure out what the charge where from 13 months later. We had forgotten all about that 1 month we used the program. Not a single invoice sent to their email over them 13 months beyond the initial purchase (figured that out later). As the person used a secondary email for the Adobe account during the collab because they had their own personal adobe account and I was paying for it and we didn't want to intermingle the two. They didn't have access to the cloud app that I was using on their personal main adobe account which is why they used the secondary email to setup the account for the 1 month of usage we needed. Adobe support was no help over the phone because they have no way to look up an account by name or credit card thats being charged to cancel an account. (Now I understand phishing, and scammers so i get this measure at first or even second level of customer support) 13 months later the person originally couldn't even remember the email that was used. We found the email sometime later on one of their old phones. But to not have a secure way to figure out what email is associated with a card that's being charged as a higher tier customer service method seems like an oversight.
The predatory practice of not receiving any type of emails after they lock you in is just nuts to me. Radio silence as long as the customer is paying.
As soon as I canceled my card the next attempted charge they received no less than 5 emails haha. I didn't even care about the 13 months of being charged on a account that hadn't been logged into since that first month. Again Our Fault. I was just perplexed that there was no way for a person to legitimately have someone at the company find out what account a card was being charged from, and to cancel said charges. Moral of the story if your CC just happens to get stolen and is used to purchase Subs to adobe your only recourse will be to cancel the cards as Adobe wont help at all. (Bank couldn't stop the transaction because it was considered approved or something, they could credit back but they would have to do that each month going forward. I opted to just get a new card.)
(Also the There is no way ADOBE doesn't have the Metrics and Analysis to see an account has been vacant for 3, 6, 9, 12 months. You would think on a monthly tier service A reputable decent company would send at least ONE email over that time asking if you still needed access to said services since no logins have been detected in over a year) But no MONEY is the game and nothing else matters when you are the defacto Standard. I bet you they have a Metric that Shows how many vacant accounts they are still receiving money from like Big Retail companies have when it comes to unused Gift cards.
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ThisGuy-kk1lp
I still will never buy ASUS. I've had to rma a $700 motherboard and two $600 routers multiple times every time I got used products that were scratched or damaged. I just got so frustrated that I just stopped using them all. My routers would not mesh and overheat even after getting several used replacements and my motherboard they gave me was scratched had burn marks from a torch on the back and after six months of rma they finally sent me one that worked for a few months and then I got error code 00 and they would not provide me any more warranty. So all the time invested the hundred emails phone calls everything I had to pay for shipping to end up having nothing ASUS stole $2000 for me. I had to do an RMA once with cooler master I had a cryo cooler that I paid almost $400 for it died twice they gave me a new model every time the third time it died they let me choose any cooler I wanted from their website and sent it to me for free. The second RMA I ever had was the EVGA power supply and they sent me a brand new power supply not a refurbished one and it only took about a week for the whole RMA process. My last RMA I ever had was with Westmin Digital I had several enterprise drives die on me. They replace them with refurbished drives but they doubled my capacity and they're still working two years later. Western digital cooler master EVGA are all prime examples of great customer service. And I will always continue to buy from them and recommend them. But asus is horrible I will never buy from them ever I don't care if they have one of a kind best product in the whole world I will not buy it.
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I still will never buy ASUS. I've had to rma a $700 motherboard and two $600 routers multiple times every time I got used products that were scratched or damaged. I just got so frustrated that I just stopped using them all. My routers would not mesh and overheat even after getting several used replacements and my motherboard they gave me was scratched had burn marks from a torch on the back and after six months of rma they finally sent me one that worked for a few months and then I got error code 00 and they would not provide me any more warranty. So all the time invested the hundred emails phone calls everything I had to pay for shipping to end up having nothing ASUS stole $2000 for me. I had to do an RMA once with cooler master I had a cryo cooler that I paid almost $400 for it died twice they gave me a new model every time the third time it died they let me choose any cooler I wanted from their website and sent it to me for free. The second RMA I ever had was the EVGA power supply and they sent me a brand new power supply not a refurbished one and it only took about a week for the whole RMA process. My last RMA I ever had was with Westmin Digital I had several enterprise drives die on me. They replace them with refurbished drives but they doubled my capacity and they're still working two years later. Western digital cooler master EVGA are all prime examples of great customer service. And I will always continue to buy from them and recommend them. But asus is horrible I will never buy from them ever I don't care if they have one of a kind best product in the whole world I will not buy it.
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drb0mb
So between watching Louis' video and this one regarding Adobe, there's still what I think is a misunderstanding of cloud content license. I'm not siding with Adobe. I'm more interested in comprehending the writing properly, and the writing for that section is stating you give them permission to allow them to perform the actions that you request regarding manipulation and storage of your content.
It looks like this is an explicit cover-my-ass for them to avoid any lawsuits of people claiming that the base functionality of the cloud constitutes stealing-- cloud stuff is legally tricky. While I understand how you could argue that it's a veil for a nefarious implementation, I argue that it's not ambiguous in that it says solely for the purpose of operating the services and software on your behalf right at the start. I don't know how it could be legally argued that monetizing users' content has a purpose in operating the services and software on their behalf.
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So between watching Louis' video and this one regarding Adobe, there's still what I think is a misunderstanding of cloud content license. I'm not siding with Adobe. I'm more interested in comprehending the writing properly, and the writing for that section is stating you give them permission to allow them to perform the actions that you request regarding manipulation and storage of your content.
It looks like this is an explicit cover-my-ass for them to avoid any lawsuits of people claiming that the base functionality of the cloud constitutes stealing-- cloud stuff is legally tricky. While I understand how you could argue that it's a veil for a nefarious implementation, I argue that it's not ambiguous in that it says solely for the purpose of operating the services and software on your behalf right at the start. I don't know how it could be legally argued that monetizing users' content has a purpose in operating the services and software on their behalf.
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swedish_seeker
Finlay adobe gets a lawsuit because of their very misleading subscription. I remember the time I was willing to sign up for a single month to work on a small project, and got so angry when canceling resulted in a fee of 60 $. I discovered, however a very good alternative to adobe suite and strongly recommend Affinity suite. It's very powerful and you buy the software version once and have it for a lifetime, in addition to this you still get smaller updates, patches, stability updates and so on. In addition to this it will be cheaper if you choose to upgrade for a new version. I took some online courses to learn the full potential of affinity and now days prefer it over adobe.
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Finlay adobe gets a lawsuit because of their very misleading subscription. I remember the time I was willing to sign up for a single month to work on a small project, and got so angry when canceling resulted in a fee of 60 $. I discovered, however a very good alternative to adobe suite and strongly recommend Affinity suite. It's very powerful and you buy the software version once and have it for a lifetime, in addition to this you still get smaller updates, patches, stability updates and so on. In addition to this it will be cheaper if you choose to upgrade for a new version. I took some online courses to learn the full potential of affinity and now days prefer it over adobe.
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vladdthemadd8644
Reference Adobe Cloud - When trying to uninstall Adobe Cloud, it gives you the following message. Are you sure you want to uninstall Adobe Creative Cloud App You may repair the installation to resolve any issues. When you click the Uninstall button, you get the following message and the only option is to click the Close button. Couldn't uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it. However, Adobe does not provide a list of the applications that require their Cloud application so you know which applications you need to remove.
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Reference Adobe Cloud - When trying to uninstall Adobe Cloud, it gives you the following message. Are you sure you want to uninstall Adobe Creative Cloud App You may repair the installation to resolve any issues. When you click the Uninstall button, you get the following message and the only option is to click the Close button. Couldn't uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it. However, Adobe does not provide a list of the applications that require their Cloud application so you know which applications you need to remove.
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rangersmith4652
Would love to see Adobe get slammed hard -- would be a great legal precedent -- but it will probably just be a wrist slap. Big tech companies are incorporated in a state and in a Congressional district. Legislators from there will be very keen to nip this in the bud. Not to get all political (EVERYTHING is political), but it's interesting that this comes within just a few months of a national election and at a time when there's a strong sense among many voters that the US DoJ is soft on crime and the current administration is in bed with big tech.
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Would love to see Adobe get slammed hard -- would be a great legal precedent -- but it will probably just be a wrist slap. Big tech companies are incorporated in a state and in a Congressional district. Legislators from there will be very keen to nip this in the bud. Not to get all political (EVERYTHING is political), but it's interesting that this comes within just a few months of a national election and at a time when there's a strong sense among many voters that the US DoJ is soft on crime and the current administration is in bed with big tech.
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Kraaketaer
I really hope the destruction of inventory from that SI entails, say, giving the items to FreeGeek or a similar organization. They've already signalled a willingness to take the financial loss, so there's no harm in letting fully functional products be passed on to someone who might need them at no cost. And given the unlikeliness of these being sold on for anything near retail, and the recipient's lack of any business ties to Deepcool, hopefully this wouldn't fall afoul of the sanctions either.
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I really hope the destruction of inventory from that SI entails, say, giving the items to FreeGeek or a similar organization. They've already signalled a willingness to take the financial loss, so there's no harm in letting fully functional products be passed on to someone who might need them at no cost. And given the unlikeliness of these being sold on for anything near retail, and the recipient's lack of any business ties to Deepcool, hopefully this wouldn't fall afoul of the sanctions either.
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SkeleTonHammer
I still think nobody should ever pay for subscription software. A company asking for a subscription is in an of itself a sketchy practice only meant to revoke ownership of software and make you pay more money for the same product which you will now be unable to own. It's aggressive and anti-consumer.
All this other crap is bad too, but the subscription itself should be demonized and I wish consumers would give backlash over that and not wait until something even more egregious happens.
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I still think nobody should ever pay for subscription software. A company asking for a subscription is in an of itself a sketchy practice only meant to revoke ownership of software and make you pay more money for the same product which you will now be unable to own. It's aggressive and anti-consumer.
All this other crap is bad too, but the subscription itself should be demonized and I wish consumers would give backlash over that and not wait until something even more egregious happens.
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TheAdam2877
Folks stay away from cloud based storage if possible. Nothing good will ever come from trusting any of your data with any company. Keep your data on your own pc and back it up locally. Even the phone makers have moved to cloud based storage which means they can and do make a profit off any information they sell just because you use their product. They moved away from micro sd and limit the amount of storage your phone has so that you ultimately have no choice but to use their cloud services.
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Folks stay away from cloud based storage if possible. Nothing good will ever come from trusting any of your data with any company. Keep your data on your own pc and back it up locally. Even the phone makers have moved to cloud based storage which means they can and do make a profit off any information they sell just because you use their product. They moved away from micro sd and limit the amount of storage your phone has so that you ultimately have no choice but to use their cloud services.
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bobojenkins-dd8qw
i like how you conveniently disregard the massive egregious human rights atrocities youre continually just willing to ignore so you can keep on shilling over-pricced and unnecessary chinese components to mouth breathers that dont really even need the computing power. way to stand on your morals, calling out a private company for scummy practices is no big deal but admonishing an entire government for genocide and slave labor gets nah we know where our bread gets buttered.
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i like how you conveniently disregard the massive egregious human rights atrocities youre continually just willing to ignore so you can keep on shilling over-pricced and unnecessary chinese components to mouth breathers that dont really even need the computing power. way to stand on your morals, calling out a private company for scummy practices is no big deal but admonishing an entire government for genocide and slave labor gets nah we know where our bread gets buttered.
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ArulinETheKirin
Steve, I do have some experience in sanction law since working in a few regulated spaces. Even if the brand may not have a direct link with the OFAC list. If the parent or sibling companies and brandings do business with any entity that Uncle Sam finds offensive; the entire organization is stinky to Uncle Sam. Steve you are bigger and better known then you realize. You may get an answer from the state department, you have some heads turned at the FTC that is for sure.
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Steve, I do have some experience in sanction law since working in a few regulated spaces. Even if the brand may not have a direct link with the OFAC list. If the parent or sibling companies and brandings do business with any entity that Uncle Sam finds offensive; the entire organization is stinky to Uncle Sam. Steve you are bigger and better known then you realize. You may get an answer from the state department, you have some heads turned at the FTC that is for sure.
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goddessoftruth
I just watched a video of a man trying to gloss over and make excuses for the Adobe content licensing by explaining that it was solely related to Adobe needing to establish licenses for people's content for the purposes of the copy & paste functions, additionally for when you upload it to their cloud and when you are sharing the content to others. Total BS! Companies do NOTHING BUT LIE and SCREW PEOPLE these days.
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I just watched a video of a man trying to gloss over and make excuses for the Adobe content licensing by explaining that it was solely related to Adobe needing to establish licenses for people's content for the purposes of the copy & paste functions, additionally for when you upload it to their cloud and when you are sharing the content to others. Total BS! Companies do NOTHING BUT LIE and SCREW PEOPLE these days.
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pierbillsplit7022
For me it was nearly impossible to cancel Adobe sub, and when I managed to do so they hit me with about $200ish cancellation fee. Had to resort to calling credit card company. Moved over to Affinity and paid for its suites of v1 sofrware, used it for number of years and happily paid again for version 2 recently. It finally feels like one less thing to worry about, paying for software without dumb subscription!
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For me it was nearly impossible to cancel Adobe sub, and when I managed to do so they hit me with about $200ish cancellation fee. Had to resort to calling credit card company. Moved over to Affinity and paid for its suites of v1 sofrware, used it for number of years and happily paid again for version 2 recently. It finally feels like one less thing to worry about, paying for software without dumb subscription!
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Blur4strike
I've stopped using Adobe's products due to all the antics they've been pulling and found comparable alternatives to their wares to use. Any software company that pushes the subscription model without the alternative of purchasing a lifetime license or degrades said lifetime license by locking up to date features/toolsets behind a subscription wall should be brought to task in the court of law.
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I've stopped using Adobe's products due to all the antics they've been pulling and found comparable alternatives to their wares to use. Any software company that pushes the subscription model without the alternative of purchasing a lifetime license or degrades said lifetime license by locking up to date features/toolsets behind a subscription wall should be brought to task in the court of law.
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YeahRightMCD
I cant wait for the actually, your terms and conditions ARE theft lawsuit that Abobe will likely face, at some point. Being an artist who doesn't use their services feels pretty good right about now.
And yes, it is difficult dragging around this 25 ft long meat stick while doing 25 ft long meat stick things, but someone has to have the shaft and hangers to just say No to those clowns.
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I cant wait for the actually, your terms and conditions ARE theft lawsuit that Abobe will likely face, at some point. Being an artist who doesn't use their services feels pretty good right about now.
And yes, it is difficult dragging around this 25 ft long meat stick while doing 25 ft long meat stick things, but someone has to have the shaft and hangers to just say No to those clowns.
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cracklingice
It is seriously insane that the SI would destroy the Deepcool product. Not including it in their products I can understand since they are unable to obtain warranty replacements, but it is not unlawful to sell already imported deepcool products. It is unlawful to pay Deepcool money. They're fools.
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It is seriously insane that the SI would destroy the Deepcool product. Not including it in their products I can understand since they are unable to obtain warranty replacements, but it is not unlawful to sell already imported deepcool products. It is unlawful to pay Deepcool money. They're fools.
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trowawayacc
My comment got deleted by the algorithm. The gist is this. Dont use adobe in any way. Not even with the eyepatch. Make adobe irrelevant. They need to loose big. Same with autodesk and others. We need to force the hand of the market back to owning software. Dont hope on the goverment.
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My comment got deleted by the algorithm. The gist is this. Dont use adobe in any way. Not even with the eyepatch. Make adobe irrelevant. They need to loose big. Same with autodesk and others. We need to force the hand of the market back to owning software. Dont hope on the goverment.
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THE16THPHANTOM
1 TB SSD in world where games come in 100 to 160GB. bit claustrophobic, no i guess on consoles it only games that have to be on there. but still, that's a CoD, forza horizon 5, metro exodus, motosport, forbidden west, cyber punk and i think we're already halfway to filling it
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1 TB SSD in world where games come in 100 to 160GB. bit claustrophobic, no i guess on consoles it only games that have to be on there. but still, that's a CoD, forza horizon 5, metro exodus, motosport, forbidden west, cyber punk and i think we're already halfway to filling it
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desmofan1864
Re: DeepCool sanctions, FOIA requests are always there, but being defense-related, there may not be a whole lot the State Dept may be able to disclose right now. I'm not sure how much info there would be on the industry side, but it would be interesting to learn more!
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Re: DeepCool sanctions, FOIA requests are always there, but being defense-related, there may not be a whole lot the State Dept may be able to disclose right now. I'm not sure how much info there would be on the industry side, but it would be interesting to learn more!
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KingNigelthegreat
Code talker. Put it in code. Idiot. Bro you already did it. I watched you in my confession for buold me God o clock. Build me the reality. Youre gonna be immortal and im not. Lay on my corps. Crime log. Lawyers lol. U never knew law. Youre stolen DNA and data
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Code talker. Put it in code. Idiot. Bro you already did it. I watched you in my confession for buold me God o clock. Build me the reality. Youre gonna be immortal and im not. Lay on my corps. Crime log. Lawyers lol. U never knew law. Youre stolen DNA and data
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