All the data is GONE! - Chris Titus Tech
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Date: 2022-03-21
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Comments and reviews: 10
DeNNii
As long as you learner something but if anything this shows you how solid it is regardless of the multiple heart attacks you got from the warning messages. Seems you threw all the bad things against it and it survived so not sure why the sad face.
I can't imagine you making it with a self made system this well as I had many many in the past and just waist of energy.
Was the source QNAP Intel C2xxx CPU?
In general qnap or Synology you can just move the drives to a new unit. I don't think I ever looked for a replacement model ever.
1. Just ensure its the Sam CPU type eg Intel/Realtek/others.
2. Same bay count or higher
3. You should have kept it up to date (once every few months 15min is fine in most cases)
4. Place in order but in just rebuilds (2disk redundancy preferred but not a must)
Can't say I have seen any qnap die in the last 10 years. Had 4 Synology die but 3x were the same model (415+) that had a flaw.
Had 1 12 bay Synology unit fail that had the Intel c2000 series CPU flaw
We sometimes upgrade them to bigger units due to space or performance requirements but I can't recall ever stressing if it will go well. I have 2x 8Bay Synology, 1x 12Bay Qnap with xeon CPU, and a 4Bay Qnap with i3 CPU currently at home
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As long as you learner something but if anything this shows you how solid it is regardless of the multiple heart attacks you got from the warning messages. Seems you threw all the bad things against it and it survived so not sure why the sad face.
I can't imagine you making it with a self made system this well as I had many many in the past and just waist of energy.
Was the source QNAP Intel C2xxx CPU?
In general qnap or Synology you can just move the drives to a new unit. I don't think I ever looked for a replacement model ever.
1. Just ensure its the Sam CPU type eg Intel/Realtek/others.
2. Same bay count or higher
3. You should have kept it up to date (once every few months 15min is fine in most cases)
4. Place in order but in just rebuilds (2disk redundancy preferred but not a must)
Can't say I have seen any qnap die in the last 10 years. Had 4 Synology die but 3x were the same model (415+) that had a flaw.
Had 1 12 bay Synology unit fail that had the Intel c2000 series CPU flaw
We sometimes upgrade them to bigger units due to space or performance requirements but I can't recall ever stressing if it will go well. I have 2x 8Bay Synology, 1x 12Bay Qnap with xeon CPU, and a 4Bay Qnap with i3 CPU currently at home
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William
I had a 2 bay Synology NAS. Only one WD Red 4TB drive in it with a TON of movies, plus my music and documents, etc. I figured I should have an external hard drive and backup everything to it from the NAS. I plugged it into the USB 3.0 port and it was doing something with the new drive, for like 20 minutes. So the whole NAS was frozen up at this point, noting at all was responding. Unplugged the USB hard drive (WD My Pasport), but it was still frozen so I had to do a hard power off. The drive inside never came back. I did have the NAS itself come back on, but my DATA was gone. I gave it to a friend who is a Sys Admin, who gave it to another guy who knows more about Linux and data recovery, but noting.
Months and months of taking my DVD's and Blue Rays and converting them to .mp4's were gone, and no idea why that USB hard disk that I bought TO BACKUP everything had that happen.
reply
I had a 2 bay Synology NAS. Only one WD Red 4TB drive in it with a TON of movies, plus my music and documents, etc. I figured I should have an external hard drive and backup everything to it from the NAS. I plugged it into the USB 3.0 port and it was doing something with the new drive, for like 20 minutes. So the whole NAS was frozen up at this point, noting at all was responding. Unplugged the USB hard drive (WD My Pasport), but it was still frozen so I had to do a hard power off. The drive inside never came back. I did have the NAS itself come back on, but my DATA was gone. I gave it to a friend who is a Sys Admin, who gave it to another guy who knows more about Linux and data recovery, but noting.
Months and months of taking my DVD's and Blue Rays and converting them to .mp4's were gone, and no idea why that USB hard disk that I bought TO BACKUP everything had that happen.
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Drauku
QNAP has accumulated too many security and data reliability failures over the years I have been using their NAS boxes for me to ever again buy one of their devices.
On top of my personal experience, as the Mod for the QNAP Unofficial Discord group, I see many reports of others having similar issues when attempting to transfer to new devices, restore lost data, or just increase the size of an existing data store.
A couple weeks ago, the company decided that a full QTS version change should be pushed to the -Recommended Update- branch, forcing many users to experience down time and even data loss because of the unexpected system update and reboot. Just the most recent in a list of questionable decisions by this company many of us trusted to provide reliable devices for important data storage.
Thank you for the synopsis and lessons learned!
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QNAP has accumulated too many security and data reliability failures over the years I have been using their NAS boxes for me to ever again buy one of their devices.
On top of my personal experience, as the Mod for the QNAP Unofficial Discord group, I see many reports of others having similar issues when attempting to transfer to new devices, restore lost data, or just increase the size of an existing data store.
A couple weeks ago, the company decided that a full QTS version change should be pushed to the -Recommended Update- branch, forcing many users to experience down time and even data loss because of the unexpected system update and reboot. Just the most recent in a list of questionable decisions by this company many of us trusted to provide reliable devices for important data storage.
Thank you for the synopsis and lessons learned!
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Nicolas
Hi! Why did you use professionally & for production, a machine without dual controller and dual power supply or replicating (or replicating with a mirror nas) ? Synology or Qnap single controller boxes aren-t high availability machine and for their price can-t provide the same disaster recovery capability like professional devices (I-m the owner of an qnap TVS that I like but I know his limits). Personally I would recommend for the same price an open hardware machine with a strong file system like zfs. An easy and efficient disaster recovery is a prepared recovery, The skills required are sufficiently shared for open systems! It can-t be based on the trust you have for a brand- Thank you very much for share your misadventure, because it-s a warning to be aware of the limitations of our devices, sec
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Hi! Why did you use professionally & for production, a machine without dual controller and dual power supply or replicating (or replicating with a mirror nas) ? Synology or Qnap single controller boxes aren-t high availability machine and for their price can-t provide the same disaster recovery capability like professional devices (I-m the owner of an qnap TVS that I like but I know his limits). Personally I would recommend for the same price an open hardware machine with a strong file system like zfs. An easy and efficient disaster recovery is a prepared recovery, The skills required are sufficiently shared for open systems! It can-t be based on the trust you have for a brand- Thank you very much for share your misadventure, because it-s a warning to be aware of the limitations of our devices, sec
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Jerimiah
My IT instructor actually worked in a hospital before coming to teach us in the vocational school and he said they always had at least one of every network device and server. If they had 20x 1921 Cisco Routers, they would have 10 extra in the back, if they have a Dell 710 server with (insert any hardware), they would have another, maybe two back up hardware. He said, even though it was unlikely they would need that many, lives are on line in these places and some cannot wait a day or two, or sometimes even hours for a new switch, server, router to come. So they would always have extras on and off site in another building.
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My IT instructor actually worked in a hospital before coming to teach us in the vocational school and he said they always had at least one of every network device and server. If they had 20x 1921 Cisco Routers, they would have 10 extra in the back, if they have a Dell 710 server with (insert any hardware), they would have another, maybe two back up hardware. He said, even though it was unlikely they would need that many, lives are on line in these places and some cannot wait a day or two, or sometimes even hours for a new switch, server, router to come. So they would always have extras on and off site in another building.
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Johnny
Ohh, I have been in those scenarios with Qnap, Netgear, Dlink, Dell, EMC, HP, Fujitsu both datastorage, nas and servers with failed raids/controllers and hardware many many times in the past. Stuck in cold server halls/rooms day and night for several days.
There is only one solution that are somewhat fail safe on cheap Qnap, have a backup hardware that you keep the same versions on apps and firmware on.
It's the same story with most backup/image software. The same version on boot media as the failed installed version is required to read backup sets.
God I hate computers...
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Ohh, I have been in those scenarios with Qnap, Netgear, Dlink, Dell, EMC, HP, Fujitsu both datastorage, nas and servers with failed raids/controllers and hardware many many times in the past. Stuck in cold server halls/rooms day and night for several days.
There is only one solution that are somewhat fail safe on cheap Qnap, have a backup hardware that you keep the same versions on apps and firmware on.
It's the same story with most backup/image software. The same version on boot media as the failed installed version is required to read backup sets.
God I hate computers...
reply
Tobi
I had the exact same thing back in 2018 with my 2 Bay Qnap Nas. It just did not boot after an update. Talked with their support for hours. They said it was completely my fault, because I just a WD Blue and not a WD Red. They tried to recover all my data, but failed. Thats why you never format in Raw.... Took me weeks to get my data back, 3 TB worth of photos, videos and music completely mixed up and renamed. Sold that damn thing after that and I've learned my lesson... Atleast I made like 50 Bucks, because I bought it cheaper....
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I had the exact same thing back in 2018 with my 2 Bay Qnap Nas. It just did not boot after an update. Talked with their support for hours. They said it was completely my fault, because I just a WD Blue and not a WD Red. They tried to recover all my data, but failed. Thats why you never format in Raw.... Took me weeks to get my data back, 3 TB worth of photos, videos and music completely mixed up and renamed. Sold that damn thing after that and I've learned my lesson... Atleast I made like 50 Bucks, because I bought it cheaper....
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Jeevan
Yeah man, patience is all that matters when you're a server guy. I still remember that day when S9300 switch was supposed to come up after 17minutes from reboot and it took 20 minutes this time. I freaked out like hell. Lessons learnt though. Patience is all that matters. I think this might be rubbish but I always say this to myself -In the worst case scenario, I'll get fired, nothing's much gonna happen. It's not like I am going to die or anything else- and keep my vibes up during those moments.
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Yeah man, patience is all that matters when you're a server guy. I still remember that day when S9300 switch was supposed to come up after 17minutes from reboot and it took 20 minutes this time. I freaked out like hell. Lessons learnt though. Patience is all that matters. I think this might be rubbish but I always say this to myself -In the worst case scenario, I'll get fired, nothing's much gonna happen. It's not like I am going to die or anything else- and keep my vibes up during those moments.
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Marcus
Does QNAP not keep track of serial numbers, UUIDs or some other static part of the drive to keep track of which drive is which? That seems like it would be better than depending on which bay the drives are in. I'm mainly just used to working with Linux software RAID on my home server and it keeps track of disks via their Unix/Linux UUID so it doesn't really matter which SATA port the drives are connected to.
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Does QNAP not keep track of serial numbers, UUIDs or some other static part of the drive to keep track of which drive is which? That seems like it would be better than depending on which bay the drives are in. I'm mainly just used to working with Linux software RAID on my home server and it keeps track of disks via their Unix/Linux UUID so it doesn't really matter which SATA port the drives are connected to.
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Ewen
#1 failure is not having a backup.
Repeat after me:
RAID IS NOT A BACKUP.
Therefore; ANY and EVERY solution that uses RAID of SOME kind, shape, or form is NOT a backup.
If you are running a business, there is little to no reason why you aren't running LTO-8 tape backups in a grandfather-father-son topology as an ACTUAL backup solution.
I use LTO-8 tape backup at home.
reply
#1 failure is not having a backup.
Repeat after me:
RAID IS NOT A BACKUP.
Therefore; ANY and EVERY solution that uses RAID of SOME kind, shape, or form is NOT a backup.
If you are running a business, there is little to no reason why you aren't running LTO-8 tape backups in a grandfather-father-son topology as an ACTUAL backup solution.
I use LTO-8 tape backup at home.
reply
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